FAQ : OverSeasRxDrugs.com

Where are you located?
Our mailing address is: Overseasrxdrugs, Box 100, STN F,
355 Henderson Hwy, Winnipeg,Manitoba, Canada, R2L 1M0.

Can I order on phone?
Yes you can order by phone. Please call our Toll Free Phone No.1-866-839-4924 to order or re-order your medicines. If you need to fax in a prescription, our Toll Free Fax No. is 1-877-645-4529 before or immediately after ordering. Please call and verify that our staff has successfully received all fax transmissions after you have faxed us.

Why are your prices lower than in U.S.?
The medication in India is less expensive than in U.S. for a number of reasons.
The Indian government regulates what pharmaceutical companies can charge.
Citizens of India need the same medicines which Americans need, and have less income. So it is necessary for prices to be lower here, for the health of the Indian people.
None of the brand gets protection under unique Patent Law in India. Hence equivalent brands are immediately available as soon as new drug is launched and that keeps prices at its lowest.
Additionally, the Indian Rupees conversion rate is very attractive to the U.S. dollar.

Are these the same quality drugs that I can buy at home?
India has exceptionally high standards and a rigorous approval system and manufacturing requirements for pharmaceuticals and controlled by FDA in India.
India exports 65% of bulk drugs and many of the largest US pharmaceutical companies purchase much of their raw material from India - high quality and low costs.
Further world's largest pharmaceutical companies like GSK, Novartis, Aventis, Wyeth-Lederle have already set-up local manufacturing plants in India and these brand name medicines are available to you through OverseasRxDrugs.Com.

Who makes the Indian generic drugs and are they safe?
The generic drugs produced in India are subject to the same stringent approval and regulatory process as brand name drugs and are used by millions on a daily basis. The manufacturers are very large and well respected. They include Cipla, Ranbaxy & Dr.Reddy laboratories. They have plants & products, which are already approved by USFDA and other International agencies. Please refer to Drug Quality section for more details.

Why can I buy generic drugs from India that are not available where I live?
Because of differences in patent law India produces generic versions of brand name drugs that are not available in other countries. These versions are often available in India many years earlier than in other countries and offer substantial savings up to 95 % over foreign brand names.

What is the difference between a Brand name medication and a Generic medication?
A generic drug is a medication for which the original manufacturer has lost patent protection. The generic drug is the exact same medication as the original brand name drug, simply made by another company. Due to strict regulations on the generic drug industry, these drugs must provide the same therapeutic effect as the brand name drug.

Do I need a prescription?
We need prescription from your doctor. If your doctor doesn’t fax us the prescription, please take a copy and fax it yourself to fax No. 1-877-645-4529. You can also e-mail the scanned copy of prescription to info@overseasrxdrugs.com.

How large a supply of my medication may I buy?
You may order only as much as your physician prescribes for you. And you can not order more than a three-month supply at a time if that is what is prescribed for you. We can however have your repeats filled for you as they come up.

Will the medicine be labeled in English?
Yes all medicines are labeled in English only which will have mention of FDA Manufacturing License No., Manufacturing Date & Expiry date among other things.

Do I need to pay in foreign currency?
No. All of the business is done in American dollars.

How long for delivery?
For airmail shipments the delivery may require 12 to 21 days.
Since all shipments are required to go through detailed US FDA examinations, the delivery may get delayed up to 21 business days.
Please wait for 21 days from the date of shipment for making non-delivery claim.

How are the prescriptions packaged?
All medicines are factory sealed in blister strips. Double-checked for an accurate quantity, all medicines are then sealed inside a kraft colored cardboard box. An international express courier then picks your prescriptions up and delivers them promptly and securely.

Will anyone call your Doctor or current pharmacy?
No. The doctor Contact No. will be used only in documentation as per US FDA Personal Importation policy. Your privacy is guaranteed.

Why can’t I buy Valium, Vicodin or other similar drugs?
The OverseasRxDrugs.Com will not handle habit forming or narcotic pharmaceuticals, also known as scheduled drugs or controlled substances in some countries. We specialize in chronic care medicines that many people must take to sustain or improve their life.
US law prohibits the importation of scheduled drugs.

Will you accept my insurance?
We cannot accept insurance coverage from another country.
We can furnish you with receipts, which you may be able to use to seek reimbursement from your insurance company.
We accept Visa, MasterCard, Wire Transfers (MoneyGram, Western Union), and International Money Orders.

I cannot find your medicine listed. Does that mean that it is not available?
Except for narcotic & controlled medicines most of other medicines produced and sold in the US are available at OverseasRxDrugs.Com. The price lists are not a complete listing of all available medications. Thousands of other medicines are available. Please contact us by e-mail at info@OverseasRxDrugs.Com for medicines, which you can’t find on this site.

Can I transfer a prescription from my local pharmacy?
Yes we accept prescriptions transferred from abroad. Your pharmacy should fax the prescription to us at Fax No. 1-877-645-4529.

How do I pay?
We accept Visa, MasterCard, Wire Transfers (MoneyGram, Western Union), and International Money Orders.

Do I get charged a shipping fee for every prescription?
We charge flat registered Airmail fees of 9 USD per order (Delivery within 10 to 21 days) irrespective of number of products ordered.
You can combine family orders to save on shipping charges.

Is it legal to purchase from Overseas Pharmacy?
Is it legal to import generic equivalents of brand name drugs currently under patent from an overseas pharmacy?
The World Trade Organization (WTO) treaties between nations protect patents and trademarks.
India is one of the few nations that selected a protection scheme based upon protection of the manufacturing process (Process Patents) rather than using the more common scheme of protecting the actual product (Product Patents).
As a result, Indian pharmaceutical chemists can legally create, and sell worldwide, drugs that are still patent protected elsewhere if they do so using a process that creates the identical drug through the use of a different process.
Therefore, these drugs can be marketed at prices that reflect their real manufacturing cost, rather than a monopoly price that is set without regard to competition.

But, still...

Even considering the foregoing, how can the drugs available through our online prescription pharmacy be at such a discount?
Well, the real question is 'Why are pharmaceutical companies allowed to charge so much when their cost of ingredients is so low?
What most people are not aware of is the actual cost of the ingredients that make up these pharmaceuticals.
For example, 100 Celebrex 100 mg pills costs the consumer $130.27, but the cost of the ingredients is a mere $0.60!
That is a markup of 21,712%! Or, how about 100 Prozac 20 mg pill? Consumer cost is $247.47.
However, the cost of the actual ingredients is just $0.11! That is a 224,973% markup!

No wonder that the pharmaceutical industry is the most profitable (that's profit, not gross income) industry in the US.
The profit margin of the drug companies, which takes into consideration the substantial costs for research and development of new drugs, is nothing short of scandalous and immoral.
Thus, the question is not 'why can our overseas pharmacy charge so little', it is 'why do they charge so much.